‘Staff who use a wheelchair easier to relate to for customer’
It is “much easier” for a customer buying mobility equipment to relate to staff who use a wheelchair themselves.
That’s the view of Vince Ross, whose Liverpool-based manufacturing and dealer business, Da Vinci Mobility, employs a number of wheelchair-using staff.
In an interview with the BBC’s Ellis Palmer, Ross, who is a wheelchair user himself, said that all of the company’s sales staff are wheelchair users.
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